After recently purchasing a new car, I was looking over our expenses. I considered canceling our pet insurance with Petplan. Our dog is only 3 years old and all the minor illnesses or rashes fell under the deductible. My husband, an insurance agent, said "Let's keep it a while longer." Thank goodness I listened! My dog, Duncan, tore his ACL just a week later. The operation cost almost $5000.00. Petplan customer service reps were top notch. I just received a voicemail that the check is on the way. Thank you, Petplan!