Fabulous Service!

Out of 10

Our bullmastiff Brock has many ailments (to say the least) and I submitted a bunch of claims all at once (they honour old receipts you may have lost then found years later), 7 claims all at once with multiple receipts on all of them. I received my cheques in the mail but I had a few questions about them. I emailed them asking for a breakdown and received an above and beyond detailed breakdown showing exactly what was paid and why. Melissa Demedio THANK YOU! The customer service I receive every time I call or email is exceptional! I highly recommend PetPlan to all my friends all the time, and to anyone else who may read this.Also... I love their signatures at the end of an email, it states their name, position and info about their pet. It's the little things!

Did you find this review helpful?

Ear Problem

Skin problem



Claim Amount
Over $1000


Age of Pet
1 - 8

Leave a comment

Enter the characters shown in the image.