My CSR experience has been excellent.

Out of 10

Just wanted to take time to acknowledge Katee Cliver and Mary Beth Boland. Both ladies have been very helpful to me in different ways. Katee assisted me with the renewal of Gemma's policy. She provided me with the many different options available. She took the time to see if Gemma was eligible for the annual deductible to satisfy my request. She made the renewal process very easy.
Mary Beth has answered numerous questions for me regarding my pet's policies and Pet Plan in general. She discussed with me how how Pet Plan policy coverage apply. For example, she has explained cruciate and dental coverage in depth. Her wealth of knowledge is very helpful. Recently, Mary Beth had Cam's claims processed in an expedited manner which is much appreciated.

Pet Plan has been great. I have submitted many claims for my pets and none of them have ever been denied. I also recommend them to all of my family and friends who have four legged loved ones.

Did you find this review helpful?
Fractured toe
Claim Amount
$100 - $500

Mixed Breed

Age of Pet
Under a year

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