I chatted with Jenny as to whether or not to submit a claim for a vet visit I had just finished. I was not sure what would be covered so she explained everything. She did it simply, succinctly, and with a very friendly attitude. I could tell she was a very nice person who truly cared about my situation. Your customer service has always been top notch and with people like Jenny at the forefront, your company will continue to thrive. Great job, Jenny. Keep up the good work you guys!!!! Thank you again.