You pay on an insurance policy for months and when it's time to put in a claim you hope. You hope that the insurance company won't come up with some way to screw you over. But in an act that's really uncharacteristic for me, I'm submitting this review for Petplan because they came through for me and my dog Bishop. I don't know about other insurances they may be great. But when Bishop had a life threatening condition - an obstruction in his stomach and intestines. The surgery and care cost over $3,600. Bishop survived and is doing so well. And Petplan reimbursed the money as promised a week after I filed the claim. No questions asked. I just used the phone app and sent a picture of the bills with a copy of his medical history. A week later the check was in the mailbox. I'm a 34 year old man, actually my birthday is today, and I'm crying a lot of tears because I couldn't be happier.