We have had petplan pet insurance since we adopted our dog at age 4. She is now almost 9 and we have needed to use it several times. Most recently we needed to bring her to an emergency center because she was laying on her side and shaking. Having petplan allowed us to give our dog the best care without worrying about how we would pay for her treatment. That peace of mind is worth the premium each month. We were extremely worried about her health, we didn't need the burden of how we would afford any tests that needed to be done. Petplan processed the claim in less than two weeks. Everytime I have needed to call, the representatives have been caring and concerned. At the emergency center I forgot a claim form! At 5AM a Petplan rep answered my call and faxed my claim form to the center. I highly recommend Petplan to all of my dog friends!