Our Golden Retriever, Jackson, was apparently born with bad ligaments. He was limping on his right rear leg and it was breaking our hearts to watch. In February, he had TPLO surgery to repair his torn ligament, also known as Dog ACL. PetPlan was great and processed the claim quickly. Jackson healed slowly, but surely, only to start limping on the other leg about a month after recovery. Back into TPLO surgery for his other knee! Again, PetPlan processed the claim quickly and efficiently, reimbursing us a total of $5047 for both surgeries. We love our dogs. They both have PetPlan policies. Nice to have PetPlan on our side!