When the cost of surgery and lifesaving treatment for our last pet cost over $15,000, I vowed that I would never again let cost be the deciding factor on whether my pet wouldn't receive care. Luckily, I chose PetPlan when we adopted our Airedale Terrier 7 yrs ago. Of course, I balked at paying annual premiums for services I thought I would never use. Then, in August 2016, our best friend stopped eating and we got the devastating news that he had T cell Lymphoma. It is a horrendous cancer that can't be cured, but extremely expensive and intensive chemotherapy has been tolerable and has extended the quality of life of our pet. We couldn't have gotten these past 4 1/2 months with our family friend without PetPlan. They are extremely responsive and prompt with payment and a pleasure to deal with in all respects. Wish health insurance for people was this easy!!!!!