PetPlan has been phenomenal with covering the needs of our 4 year old labrador Sampson. In March Sampson tore his R cruciate ligament. PetPlan was there for us. They've allowed us the coverage to support Sampson with the physical therapy and surgery he needs. PetPlan has been prompt, professional, and kind in their handling of the situation. Emails are professional, warm, and kind as they check in to see how the dog is doing. I've never experienced this kind of personal touch from an insurance company. They truley LOVE animals. Thank you PetPlan! We love you guys!