I am so happy that I went with Petplan for our pet insurance for Luna! Amy Bellingrath was the main agent helping me over the chat option on the website (which is absolutely brilliant by the way). In a stressful time like this where we know we have to get a surgery for our dog, she was very kind and thoughtful asking questions about Luna's surgery and seeing if she was alright. Even connecting on a personal level which is so rare with companies nowadays. Because of Petplan, our dog is now going to have a long healthy life with her ability to walk around again.