Today is a week ago that we had to take our Rocky(5 year old Chesapeake Bay Retriever) to the emergency vet clinic not knowing what we were in for? Within 3 hours of tests and xrays we found out Rocky had an obstruction in her stomach and needed surgery. We only had Petplan for a month and Rocky went thru surgery and did well and came home 2 days later with a bag of pills and a big bill. We called Petplan that day and the wonderful, courteous rep told me what to do to process the claim. I then called back 3 days later to make sure all was received and was informed by the rep the claim was closed and check was in the mail!! I can't express how happy and excited I was to hear this news, Petplan has far exceeded my expectations and I will tell anyone that has a pet to purchase Petplan!! Thank you for all you did in this last week for our Rocky and for being such a wonderful company with fantastic customer service.
Chesapeake Bay Retriever