First of all I will get to the good stuff 10/10. Probably one of the smartest things I have ever done! Gracie is a golden retriever, she is seven years old. I got her for the kids when they were 8,7, and 5. I tought to myself I couldn't have another living thing in my house to take care of. You guessed it, she is my best friend. I don't know how I went without Gracie. I am a dog person! Love her. Gracie developed a mass on her tail, which turned out to be basal cell carcinoma. We decided to remove the tail, which went okay at first but got infected. I was reimbursed through pet plan approximately in ten days. I was so pleased with the speed and customer service. I received it before I got my credit card bill. Everytime I called or did a live chat they always asked how Gracie was doing and how I was doing. It even covered two emergency room visits post the first operation.
I will never go without insurance. I couldn't imagine going without insurance, and making such stressful and emotional decisions based on finances. I have had this insurance for six years and have not once regretted it. The icing on the cake is the customer service. 10/10 thank you petplan