Awesome customer service

9
Out of 10

My dog contracted Lyme disease in spite of tick prevention products. I submitted a claim for reimbursemtn of bloodwaord and medication. This claim was rejected at first because I was supposed to provide proof of tick prevention for this to be covered. After talking back and forth to customer service agents, the claim was finally approved and all in all, I am very please with PetPlan. From now on, I will make sure to keep proof of tick control!

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Injury/illness
Lyme disease
Claim Amount
$100 - $500
Breed

Bernese Mountain Dog

Age of Pet
Under a year

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