My dog contracted Lyme disease in spite of tick prevention products. I submitted a claim for reimbursemtn of bloodwaord and medication. This claim was rejected at first because I was supposed to provide proof of tick prevention for this to be covered. After talking back and forth to customer service agents, the claim was finally approved and all in all, I am very please with PetPlan. From now on, I will make sure to keep proof of tick control!
Bernese Mountain Dog