This company is amazing. From the very begining they were open and honest with me. Before I signed my dog up for this insurance, they made sure I understood EVERYTHING! My dog has put us through quite a lot in the 3 years we have had her. From getting out of her crate and getting i to Christmas candy, to getting attacked by another dog at the dog park, having benign tumors removed off her foot, and now having surgery to repair a torn cruciate ligament..... When these unfortunate things happened, I was able to focus on getting my girl the help she needed to feel better! PetPlan has helped us take care of our dog to the best of our ability. For that we are truly thankful!