Our three cats have been covered by PetPlan for years. I appreciated the ease of enrollment and the different coverage options to fit our lifestyle. We have a 90/10 policy for unexpected issues. I LOVE the app and the ability to file a claim simply by taking a picture of the invoice. We are reimbursed within days and if PetPlan has any issues they email immediately. Their customer service is great.
Our nine-year-old middle cat Ian is a trouble maker with health issues. Back in December of 2011 PetPlan paid $1213 for exploratory surgery to remove what ended up being a deli pickle sized bunch of bamboo that was stuck in his GI tract! It was nerve-wracking but it helped us to know we would be covered.
Last March, PetPlan paid $2400 for a surgery to remove part of Ian's colon in a subtotal colectomy. He had struggled with mega colon and constipation for almost two years. I can't calculate how much PetPlan paid out for all of the vet visits leading up to the surgery! (The per-occurrence deductible helped us much!)
He is doing much better now. The decision to operate was a no-brainer, but it helped us to know insurance would cover it.
I have recommended PetPlan to every pet owner I know. I would not hesitate to recommend them.