I took my dog Bentley to the emergency animal hospital just before midnight and he was diagnosed with bloat which needed immediate surgery to correct this issue. The surgery was a success and he came home 2 days later The next day I called to report the claim and was advised of the ways to complete this process with the quickest way being the app. I was able to download the app and then upload the receipt of the vet bill. . This was the quickest and easiest way. I called as there was missing information and the representative offered to call the vet to explain was what missing. This was resolved and two days later another representative called to state the claims payment was processed and will be received within one week. I received the payment the next day. This was easy, professional, quick, and exactly what to expect from a top notch pet insurance carrier.
Bernese Mountain Dog