Have had them for years. Now my dog is getting to the end and I am looking for help putting her down. They don't pay for cremation, and the $1000 death part of the plan only pays out if the dog is under 8.
I have had them for all 3 of my dogs for over 5 years. In fact my oldest was signed up when she was 10, why would they let me pay for something that would do me no good. It is not on their website, but buried in their pages of fine print.
Basically at this point I am left high and dry with an old dog, with pre-existing conditions.
Make sure you read the fine print and don't believe what they say on the phone.