Having had insurance with another company in the past I am able to say with certainty that PetPlan is a quality operation. Filing claims is simple, the staff is helpful and courteous, and the settlement time is speedy. The company does not nickel and dime you to death, but is appreciative of your business and seems genuinely concerned about the health of your pet. This is an important element when you are obviously dealing with a sick animal that is part of your family. It is hard to think that one could do better in contracting for financial support in the care of your pet.