My 2 1/2 year old Black Lab Jade had a swollen eye. She was diagnosed woth Retro Bulbar Absess. Within a few hours her face swelled up the size of a softball and her eye bulged out. They did the procedure for draining/relieving b pressure. in the middle of the nigh she was at the ER for pain and increased swelling. The next day she went to the VRCC specialty center in Englewood Co. Whe was in ICU, Emergerncy MRI on a Saturday Morning, and lots of Medicines. They Paid 80% within 3 weeks and have continued to pay her additional Perscriptions without any problems or delays. They have paid around $7,000.00. Thank You PetPlan. I am telling everyone I know how you Have helped me and my Dog.