When my husband and I decided to bring a Great Dane puppy home to the family, we decided that it may be worth investing in pet insurance. We soon found out this was a very wise decision. Unfortunately, our dog Milo was diagnosed with Wobblers disease when he was just 18 months old. He has had appointments with various specialists, MRI's, and has been on medication since his diagnosis...ALL of which has been reimbursed through out Petplan Policy less the deductible & coinsurance. Claims can be tracked through an online website that is very user friendly. The turn-around time for payment has been less than two weeks every time we submit. We could not be more pleased with our investment! Worth Every Penny!!!!