I bought PetPlan since last year and I was kind of skpetical about it at first because a lot of people were suggesting me that it was not worth it to buy pet insurance. But, I just wanted to give it a try especially after I read a lot of good reviews about PetPlan. My kitten had a bladder infection and I got reimbursement right away. It was my first claim and I have extremely good experience with PetPlan since I have received my reimbursement less than a week. That is a very good. I will recommend this health insurance to my friends and colleagues.