Bella Rae is our 3 1/2 year old Black Lab/Pitbull Mix. She was diagnosed with an ACL tear in her left rear leg. We were devistated to find out that she needed to have surgery. After doing some research, we decided to go ahead with the TTA surgery. We immediately contacted PetPlan to see what needed to be done in order to have her surgery covered under the insurance. We were thankful to learn that the pre-authorization process was simple and PetPlan responded within a couple of days. After having the surgery, we submitted our claim and received our check shortly thereafter. All we can say is THANK GOD we have PetPlan as our insurance, they literally saved us thousands of dollars!! Bella Rae is on her way to recovering, thank you so much for everything that you do!