I found out several months ago that my six year old Chihuahua, Smith, suffered from degenerative disc disease and would likely lose his ability to walk if he did not receive surgery to relieve the pressure on his spinal column. I had never filed a claim through PetPlan before so I was nervous about the process--but there was no need to be concerned! PetPlan was fast, efficient, easy to work with, and extremely prompt in paying Smith's almost $4,000.00 claim. I'm happy to report that both Smith and my wallet are as healthy as ever! Thanks PetPlan!