Petplan has been great to work with. Both of our dogs have filed claims multiple times and they've been paid quickly without a lot of hassle. Our beagle recently got desperately ill (IMHA), and needed to spend a lot of time in intensive care a the Vet teaching hospital. We maxxed his policy fairly quickly but the claim was paid quickly and without any issues. Our little man is back to being very healthy and an amazing member of the family. If it wasn't for our Petplan policy I'm sure we would have had to make different decisions regarding his care and the outcome might have been different. So worth the piece of mind.