I just got off the phone with Mike Bernfeld to check on my claims..Mike told me my checks were on the way. I put in claims for my cat Tigger who was not feeling well 2 weeks ago..The vet bills ..blood work..and medications were all covered and not only were they covered the checks were mailed to me in less then 2 weeks time.
This is not the first claim i have put in that not only was paid promptly ..in the entire amount that i was owed (try getting that from another pet insurance company) but the customer service people were so nice and helpful that i enjoy talking to them.
I have all 6 of my cats covered and i can't emphasize enough that if you have pets this company is a must have!
Mike bernfeld will help you with all of your questions!
Thank you so much petplan!