I am really sorry that I purchased Petplan. My German Shepherd mix was hospitalized due to "possible ingestion of foreign substance." She had diarhea when we brought her home, probably because we acquired her from a dog pound in which the conditions were probably less than sanitary. Now if there is any gastrointestinal issue (including eating the inedible) they won't pay. We paid over $1000 out of pocket after shelling out money for this crummy insurance. Just like human providers: anything to get out of paying for a claim!