Thank you PetPlan!

10
Out of 10

I purchased PetPlan insurance thinking that I would never use it. Boy, was I ever wrong. My dog tore her CCL and it cost approximately $2300 for the surgery and follow up visits. Besides being completely devastated about the injury, I was shocked when the vet told me how much it would cost. I called PetPlan and spoke with Suzanne on several occasions. She has always been very professional, courteous, and knowledgeable. She told me that as long as this was not a pre-existing condition, it would be covered at my policy limits if my regular vet performed the surgery. With my $200 deductible and 100% reimbursement, I was abke to know exactly how much i would be getting back. The claim was processed and I had my check for approximately $2100 right down to the penny, within two weeks of filing my claim. All of my experiences with PetPlan have been superb, from the time that I called to sign up for my policy, through phone calls with questions about my policy and the claims process, right up to receiving my reimbursement check so quickly!!! THANK YOU, THANK YOU, THANK YOU!!! I recommend you to my co-workers, friends, family, and everyone in the vet's office. This is truly a product that you can depend on!!!!

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