In a nutshell, this insurance has delivered on every promise they make. I have a dog insured with Petplan who has severe elbow and hip dysplasia. He has already had two expensive orthopedic surgeries with more probable in the future. Petplan has not only reimbursed us as agreed but provided "stellar" customer service throughout our struggles to care for our dog. They also continue to provide reimbursement with no hassles for anything related to this condition that is ongoing ie, meds, follow up labs, x-rays etc. I am so grateful for their wonderful service and commitment to keeping animals healthy!
Age of Pet