Wonderful Customer Service

10
Out of 10

used to say” why would anyone buy pet insurance”. Then…my “Daisy” at 13 years old became very ill. We tried for over a year and spent thousands of dollars to save her to no avail. After some time, we adopted 2 rescue dogs ….black lab sisters. They stole our hearts so we took them home elated as they were. It was a nice change to have 2 happy and healthy puppies running around our back yard. We decided to take out pet insurance “just in case” not expecting to use it.One day Maggie came running in the pet door limping. I took her to the vet and from then on it was shots, ct scans, x-rays and surgery. I contacted the company and spoke with Amy who later pointed me to Suzanne. They were both absolutely wonderful to work with. They walked me thru the process helped me with my claims and even listened to my problems. I was also amazed that the insurance covered everything they told me it would. The only catch was……….. I had to send them pictures of my girls.

Now, I do not hesitate to recommend Petplan to to co-workers and friends or to anyone looking to insure their pets.

Thanks ladies from me and the girls

Did you find this review helpful?
Injury/illness
hip and elbow issues
Claim Amount
Over $1000
Breed

Labrador Mix

Age of Pet
Under a year

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