The team at Trupanion has been very professional and helpful. My 2 1/2 year old Maltese was diagnosed with Encephalitis and it's been very stressful and sad seeing her sick. I'm so thrilled that she is getting better every day and her happy, sweet personality is coming back!! It is a big relief knowing that she can get the care she needs without it being a huge financial burden. I recommend Trupanion to everyone I know who has pets and wants to do the very best for them!