I recently became a client of Trupanion. My pet started vomiting about 4 weeks ago. After seeing the vet,some tests were ordered, and 5 claims were open. When the results of the test came back, the claims were sent to Trupanion. All claims were denied due to "Preexisting condition" or "prior to the policy inception/ during the 5 day accident waiting period / during the 30 day illness waiting period, there can be no coverage for this claim". I therefore cancelled my policy. I am not impressed with the company and I tell anyone who has a pet wants to listen, my story.