I got my cat from a rescue shelter three years ago. She was looked at and got her shots etc. Her first year she was shy then her second she adapted and became curious and playful and loving. This third year I noticed a decrease in her activity and she was irritable at times swiping and yeowling. I am unable to get out to a vet and had to use the only one in my area that comes out to pick up the cat. I NEVER pick up my cat as she does not like that so I also could not get her in a carrier. The Cat Clinic took care of all that. They did a marvelous job with Suzie BUT the cost was prohibitive at 2700 dollars. You see she had gum and tooth problems and needed her teeth removed. She had four hours of surgery poor girl. Well I paid the vet and took a chance filing with Trupanion. I was not sure if any of Suzie's procedures would be covered but was amazed, pleased and thrilled to find Trupanion covered almost 1700 dollars worth of her vet bill. They were pleasant to deal with and very efficient. NO hassles at all. I would recommend Trupanion to anyone with a pet. It was certainly worth it to me and I will be sticking with them for sure. Check them out - you will not be sorry!