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Our 5yo pup ate an entire rotisserie chicken, bones & all. She was in visible distress so close to 3k later was feeling better. Pets Best was super easy to deal with. Communication regarding claim progress was excellent. Overall, we are very happy that we are with Pets Best.

Thank you to Croton Animal Hospital and Lemonade with the excellent care and approval of claim for ACL surgeries and dealing with a few complications. Thanks to you, our Lab can enjoy our wonderful hikes!

So glad we have insurance. This illness was unexpected and could have been tragic. Brough our male kitty in and got fixed up very fast. So comforting knowing ASPCA would be able to cover expenses for emergency surgery.

I am so glad I selected Healthy Paws as my pet insurance provider, The coverage and customer service are amazing. My dog recently had surgery and the claims process was so easy. Filing claims took less than two minutes to complete. And the payment of the claim was turned around within a couple of days. I highly recommend Healthy Paws to anyone looking for pet health insurance.

My pup was diagnosed with a heart issue when you she went in to be spayed. Special tests were needed as well as expensive medication and a cardiologist. We went with the 80% coverage and every claim was covered and paid quickly. The price of the insurance was reasonable compared to the one that my vet had set up for instant claim in the office. Claiming is simple and I have to do it for my own medical too so not a big deal.

I've had to use MetLife twice since I've adopted my cat - once an ER visit and now for a swollen lymph node that turned out to be moderate / severe periodontitis (not common at this young age). She had to have multiple visits, exams, and finally a (costly) dental procedure. I sent in the claims for vet and dentist with supporting docs and they paid it right away minus deductible & coinsurance - no hassle. Much better than my health insurance, I will say! I'm very satisfied.

I have had Healthy Paws for my pets for close to 7 years now. We have a $500 deductible and 90% reimbursement rate. In 2020, my long haired dachshund landed herself in the ER when her gums turned blue and she collapsed. The vet bill turned out to be somewhere around $3,500. HP reimbursed to the levels I stated above and I could not have been happier. As they tried to figure out what caused my dog to collapse, they wanted to order more tests, and I gladly said yes knowing I had such great coverage for her. Next up, my cat developed heart disease at the relatively young age of 2 and had to get regular cardio exams and medications. HP was great here too, as we hit our $500 deductible each year and then I’d receive reimbursements for the services my cat needed that went above this cost. In September 2023, my other dachshund became paralyzed and had to undergo emergency spinal surgery for IVDD. This is the main reason I got pet insurance in the first place. Since then, my dog recovered well, and then herniated another disc, had surgery again, and HP reimbursed to our levels BOTH times. The surgeries were pretty much life saving for my dog, as the chances of her walking again without either surgery was extremely low. In my policy, HP does not cover wellness exams or specialty vet exams, and the cost has increased somewhat every year. Even with these two points, I am still confident in my choice and repeatedly pleased with the service we have from HP Paws. I’m so SO thankful that I can continue to provide the best medical care to my pets knowing that I have a policy with this company. Thank you Healthy Paws.

Awful! Justin Daughtry's negligence directly caused my cat to develop diabetic ketoacidosis. My cat also obtained a skin injury while in SOTH direct care due to Melissa's lack of compassionate care. Now they refuse to answer my questions in email and demand I talk with them on the phone because they refuse to admit that they made any mistakes. These people are rude, unprofessional, narcissistic, and only care about taking your money. My cat almost died because of State of the heart's incompetence!

My dog had a GI obstruction that required emergency surgery. The estimate ranged from $5K to $8K and seeing those numbers was daunting, but I had trust that Healthy Paws would come through for us as I have been a customer of theirs for over 10 years now. As expected, Healthy Paws covered everything I thought they would (80% per my policy) and got the reimbursement to my bank account within a week. I am incredibly grateful to the Healthy Paws team for truly being there for me and my dog and drastically reducing the stress involved in an already emotionally trying time.

**Review of Manypets Pet Insurance** Rating: ★☆☆☆☆ I have been a customer of Manypets for the duration of my pet's wellness policy & accident policy, which I purchased with the hope of mitigating the costs of my dog’s health needs. Unfortunately, my experience with Manypets has been overwhelmingly negative, prompting me to advise potential customers to consider other insurance providers. Throughout my policy term, I did not make any claims until it was nearing expiration. I diligently gathered receipts from veterinary visits and supplements, submitting them before my policy expired. Despite my efforts, my claim was denied. When I contacted customer service for clarification, I was informed that the submission was rejected due to a 180-day filing rule, buried in the fine print of the policy terms. The lack of transparency regarding claim submission deadlines is a critical failure on the part of Manypets. Such important stipulations should be made clear at the outset, not hidden away, which feels deceptive and undermines trust. Furthermore, when I attempted to address this issue and cancel my service, I encountered unhelpful customer service with no access to a supervisor and an inability to immediately cancel my account. In conclusion, I have paid thousands of dollars in premiums without any return, faced with what appears to be deliberate inconvenience designed to discourage payouts. Based on my experience, I strongly recommend choosing a more transparent and customer-friendly pet insurance company. Manypets has not only lost my trust but also my business.Mimi canceled my policy today and they are refusing to refund my money when. The policy does not renew until May 5, 2024. I think I may need to contact the Better Business Bureau.