WE lost our beloved Appy after 3 emergency visits,2 in hospital stays, Our bills exceeded 11,000.
Trupanion handled all quickly, with detailed explanations of every bill processed. Each bill thanked us for taking such good care of Appy. The payments with those bills and a prior surgery was almost 10,000. Being in the insurance industry for 30 years, I never recommended any pet insurance prior to this one. In addition, I got a sympathy card , and refund on the unused premium. I can't speak more hightly of the efficient staff and the program, and have recommended to others who have purchased this program. Thank you Trupanion for helping us through a very sad time.