Trupanion was extremely cooperative. The system is easy for me and our doctor. Payment was made promptly, even before the credit card bill arrived so I had $'s in hand to pay. When I spoke to people in the office they were helpfull polite and knowledgeable. Wish my people insurance was this good. Politician could use a few lessons from Trupanion.
By the way, my son and daughter also have policies with Trupanion and feel the same way.
Great company with great people.