I purchased Trupanion Pet Insurance after asking a list of questions..One was, Will Rates Increase when my pet ages? I was assured by the Trupanion that rates would never increase as my pet ages. They might have minor rate increases for all members of only 5% every year or two. Not more than that she assured me.
Less than a year later Trupanion increased my rates 25%. I called Trupanion that said only people with aging pets would get rate hikes like 25% but many other members did not receive this rate hike. I am angry as Trupanion outright lied to me.
Now I have been searching with the words Trupanion Complaints, and there are many Trupanion Pet Insurance Complaints. Trupanion is doing the classic Bait and Switch.
Sign on a new pet owner, then when the pet ages a year, raise the rates either 25,50, 75,100, 200% and lie to the pet consumer that the Insurance Board which is paid off by Insurance Lobbyists from corporate greed to increase your insurance rate at any amount they wish, has looked at each and every pet, and lie that vet bills have increased either 25% to 200% because your pet has aged a year. Regardless of how healthy your pet is. The Trupanion Sales Agent do not tell you this when you call, or email them. And it does not state this on their Trupanion website.
Beware of buying Trupanion Pet Insurance. The rate is only good for about a year, then they Bait and Switch and will increase your rates 25% to 200% as I have read on numerous complaints when