Unbelievably caring

10
Out of 10

We got a free 30-day policy with Trupanion from our vet's office when we bought a package of puppy shots. The day after our free policy expired, our puppy broke his femur and needed surgery. I called Trupanion and explained the situation, and they reactivated my policy (and backdated it) so that the surgery would be covered.
The representative that I spoke to on the phone was so caring and sweet while I was sitting there bawling my eyes out. I can't even imagine a human insurance company being half so wonderful. We will always carry a pet policy with Trupanion after the amazing way that we were treated in our time of need.

Did you find this review helpful?
Injury/illness
Claim Amount
Breed
Age of Pet

Leave a comment

Image CAPTCHA
Enter the characters shown in the image.