After viewing all the pet insurance programs, Healthy Paws seemed to be the best option for our dog, Jake. We found out in the nick of time how correct we were to choose Healthy Paws. Right from the beginning, the first phone call for help was answered immediately. The staff was not only considerate, but also explained all the details. Our Vizsla came down with pneumonia, and Healthy Paws went into action with utmost care and empathy. We received calls to check on our pet and emails expressing concern. Payment was made on the claim in a professional manner and the service was top notch. All those who don't have Healthy Paws need to look here quickly for service that meets needs of pet and owner.