Can't say enough good things about Healthy Paws' benefits, service, fair premium, business practices, people and integrity. After researching different pet insurance companies and plans, we chose to insure our 3 year old lab mix with Healthy Paws. Based on my experience with "human insurance", I expected a lot of pain if we ever needed to use it. Well, we needed to submit 2 separate claims a year apart: cracked tooth extraction ($350) and torn CCL requiring a TTA knee repair ($4,700). Both claims were resolved and paid quickly, with minimum documentation and hassle...and without the sort of "exclusions" or "adjustments" normally seen with human insurance. Healthy Paws communicated fully about our claims status and their website is easy to navigate. Finally, the Healthy Paws people are actually super helpful. A great service that EVERY pet owner should have. I can't thank them enough for being there when we needed them and recommend them highly for peace of mind!