Expensive and Doesn't Cover Enough

Out of 10

The service is very good on the phone and the processing expedient. I also like the Vet direct pay option. What I am completely unhappy with is that several times a year the premium keeps going up even though I do not use it. It has gone up 22% since I began 5 years ago. I spend a lot of money on preventative care for my dog. I should get a better premium for taking good care of my dog, like my car insurance, which gives me better rates for being a good driver. Then once in a great while when I do use the insurance, the payout is extremely small. ie. my bill can be $300 and I get $48 back. Horrible. But now i'm stuck with this insurance company. Buyer beware.

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Claim Amount
$100 - $500

Yorkshire Terrier

Age of Pet
1 - 8

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