It Took Forever For My Claim T…

4
Out of 10

It took forever for my claim to get approved. The text box on the website doesnt allow enough characters. I had to call multiple times to explain my receipts. "

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Injury/illness
Laceration
Claim Amount
Under $100
Breed

Weimaraner

Age of Pet
Under a year

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Posted: 08/15/2017
By: Pets Best Cust…

Hi Lana, we had some issues trying to read some of the documents, but we don’t want to make excuses. Our extremely-quick claims turnaround time is perhaps the most valuable part of our offering. We apologize we did not live up to that reputation. Thank you for your feedback.