Disappointment

1
Out of 10

To make this story short my pet began to have a problem 1 month after his policy became effective and NationWide did not cover anything because according to them my 2 month old puppy had a "pre-existing" condition (which is not true) Their "What we do not cover section says: "a chronic condition is a pre-existing condition UNLESS IT BEGAN AFTER THE EFFECTIVE DATE OF THIS POLICY".( as I said my puppy started to have the problem 1 month after his insurance became effective) I spent about $450 AFTER MY $250 DEDUCTIBLE and NationWide paid back $0 to me.

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Injury/illness

Skin problem

Claim Amount
$100 - $500
Breed

Labrador Retriever

Domestic Longhair

Age of Pet
Under a year

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Posted: 07/13/2017
By: Nataie

This exact thing happened to me. We had 3 different vets write a professional review and they were from 3 different vet hospitals and states. Nationwide took over 60 days to deny the claim, meanwhile charging me for my monthly premiums. I would NEVER recommend this company to anyone. Trupanion is, in my opinion, the best insurance company.

Posted: 07/27/2017
By: Sheyba

That is sad.. sorry to hear that and they are high car insurance for no reason, so yeah I can see this happening.