I have been trying to get a claim processed for the last two months. My statues will be running out soon! I keep getting the runaround on how my doctor is not filling out the claim form properly. My doctor wrote on the claim form what he did , what he diagnosed, what he charged. The claim gets kicked back twice saying its rejected because the doctor didn't put his notes in the claim form. Twice I had the doctor put all the information in and twice it was rejected for last of Dr. notes. Plus they wanted the last twelve months of Candy's history with the doctor. Well she hasn't been with this doctor for 12 months or 6 months or 4 months. This was her first time. But they rejected her claim because the doctor didn't put down her last 12 month history. What can I do??