This is the worst pet insurance ever. Every single claim I have sent for either of my dogs for the past year has been denied with the excuse of "not enough info from vet office" despite multiple, multiple sendings of info from vet office!!Then, to top it off I find they have put the wrong dog name on the claim!
I had pet insurance w/VPI prior to their sellout to Nationwide for 10 years & NEVER ran into these issues! I quit Nationwide due to their outrageous rates.
I feel that every excuse is being made to avoid paying claims!
Glen Of Imaal Terrier