My partner and I had friends tell us to get health insurance for our pup, and laughed it off -- after all, he was barely 4 months, what could go wrong? 2 days after our waiting period ended, we discovered that Gunther (french bulldog puppy) was dragging his paws, indicating neurological dysfunction. After a $2,000 MRI, we realized the only option was a $6,000 surgery to save him from a cyst that had developed on his spine.
This $8,000 doesn't include the probably $1,500 worth of in-between appointments and $500 worth of therapeutic toys and medication we ended up cashing in on during the entire process. I can honestly say we probably couldn't have provided him with this option without HealthyPaws-- my partner and I were financially ready for a puppy, but not for this. They are quick to reply to claims, the customer service staff is empathetic and patient, and the app is user-friendly and easy.
I highly recommend the app to anyone that asks me in my personal life. They timely checked in on us post-surgery to see how he was doing, and continue to impress me through my short 2 months in working with them. I have friends that have experienced awful pet health insurance, and I can confidently say that I have fully appreciated my time working with HealthyPaws.