So far I am very pleased. First off, *this site, petinsurancereview.com, is amazing! Based on information here, I decided to insure my 2 dogs with HealthyPaws. Shortly after submitting my application I noticed an email I'd received from them a couple of days ago offering on-going discounts and waiving their application fee of $25. I wrote to them and explained that I'd just seen the email and asked if these benefits could be applied to my new account. I heard back from them in a timely manner and they went above and beyond in their response to my request! They waived the $25 fee and lowered my monthly premium rate! I was very pleased with their quick reply and generosity!I look forward to working with HealthyPaws Pet Insurance for years to come!