Quick, efficient, and helpful! What more can you ask for during a stressful time. The claim was very easy to file. We received email updates on the claim status and the check with 2 weeks. Thank you for making the process so easy.
Cody, our 3 year old Shiba Inu, had pancreatitis. We have had him insured since we adopted him as a rescue pup. Vet visit and referral to an emergency vet, X-rays, Ultrasound, CT scan, and 3 nights in the ICU came to a total of around $2400. We turned in our claim once we got home...so easy to do it online. After deductibles and 80% coverage we received a little over $1700.
I had one question and called customer service and I got a real rep who was very helpful!