Jasper is a Border Collie/Cross who loves to chase Squirrels in the backyard. Recently during these antics he ripped a nail on his back paw. Blood everywhere, rushed him to the Vet who had to remove nail. Faxed the claim to Trupanion same day. Received an email again the same day stating that the cheque was on the way! Cheque arrived within 5 business days! Great work Trupanion!