My baby had TPLO surgery 2-23-16. I have been a nervous wreck, and the Trupanion Family have been awesome. My claim has been handled very quickly and all the times I have called everyone have very professional and very helpful. I work in a Vet. clinic and tell everyone about the need for pet ins. I never thought I would ever have to use it. It has been worth every penny. Thank you so much for all your help and providing insurance for my four legged baby.