Becareful with this insurance,

2
Out of 10

Be careful, I have Petsecure 4, the suppousely premium one with unlimited coverage and apparently tons of extras, 80% reimbursable amount over eligible claims. My Morkie has 2.5 y.o., total reimbursed expenses so far around 6.5K and I just got a letter from them telling me that they will now pay 60% instead of 80% of my eligible claims. I'll start doing my work and research for a better one. Any recommendations?

20% just like that? She did not have any cancer or brain surgery treatment?

I thought that by getting the most complete plan (4) I will have piece of mind, but now they are coming with this.
Actually in the last year I've noticed that they are taking longer for reimbursements and they always state is due to a high season.

As time passes through this company Petsecure is becoming disappointing. I have serious doubts that is a good choice for being our long term partner with Micaela's healthcare.

Did you find this review helpful?
Injury/illness
change in contract. From 80% to 60%
Claim Amount
Over $1000
Breed

Mixed Breed

Age of Pet
1 - 8

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Posted: 01/06/2016
By:  

I am too so dissapointed with this company. For 11 years, I have been paying the highest amount Petsecure 4, and now they told me they will no longer pay for 80 % but 60 % . No loyalty whatsoever, no appreciation and completely diregarding that one of my 3 cats who have insurance with them, has been getting sicker . He is 10 now and PETSECURE basically told me too bad so sad they wont recognize the fact that I have been 11 years . I am looking for another company who values and cares for pets and their families and who will truly support me and give me peace of mind .

Posted: 01/05/2016
By:  

I too am disappointed in them. Give Trupanion a try. They have always been awesome. Just know anything you have been to a vet for in the past prior to enrolment will be pre-existing and not covered.

Posted: 02/06/2016
By:  

Trupanion is the way to go!!!

Posted: 05/31/2016
By:  

They did the same to me decreased to 60% because my dog is not doing well for the past year. Looks like the insurance is for healthy pets only! My dog is only 2 years old.

Posted: 11/04/2016
By:  

Hi. I had the same thing happen after my dog ate a poisonous mushroom and needed emergency care. I was told they would review and if no big claims it would go back up and never did.
Since then I have insured my two other dogs with PC Insurance. They have been amazing. Both pets have had claims and they were paid promptly and with no change to co-payment.